Covid 19 Update

Covid 19 Update

9th-November-2020

1. On arrival please have a face covering on and ring the doorbell.  A member of the team will come to great you.
2. You may attend with an career or guardian if you have particular care needs or under the age of 18.
3. Where possible we will call you to make payment over the phone to avoid contact and queues forming in reception area.
4. We will email you confirmation of your appointment.  Within this email is a link for you to update your medical history and confirm your covid status.
5. Your covid status will need to be updated before every appointment.
6. Before arriving you may wish to hydrate, brush your teeth and use the toilet.  Unfortunately our washroom facilities are unavailable.
7. Please keep your face covering on until you are in the dental chair.  Only bring essentials with you as your belongings will kept safe for you in our waiting room.
8. Please arrive no earlier than 5 minutes before your appointment time.  Our waiting room is small and we are trying our best to maintain social distancing.
9. On arrival we will take your temperature
10. We will provide you with hand sanitiser and spray your shoes with disinfectant.
11. Please arrive alone where possible and observe social distancing.
12. You will notice that we have installed protection screens and new medical equipment throughout the practice to ensure we are as safe as possible.

A team member will escort you through the building.

• Please store your coat and belongings in the boxes provided in our waiting room.
• Once in the dental chair you may remove your face covering.  We are wearing enhanced levels PPE to ensure your safety.
• Before starting treatment we will ask you to take a special mouth rinse.
• Your check up or treatment will be done with the upmost care as usual and we will explain everything step by step.
• Contactless payment is preferred, if you have pre-paid we will provide you with a receipt.
• Following guidelines the surgery will be closed between patients “fallow time” we ask for your understanding as this means appointments are less available.
• If you should have any questions please do not hesitate to give us a call.

Please be assured we are doing everything to be as COVID-19 safe as possible and are really looking forward to welcoming all our patients again.